BetterUHub Privacy Policy

Effective Date: 24/10/2024

Introduction
BetterUHub (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data of our users (“you”, “your”). This Privacy Policy outlines how we collect, use, and protect your personal data when you access our platform, BetterUHub, and its related services. This policy complies with the General Data Protection Regulation (GDPR) and the Federal Act on Data Protection (FADP) in Switzerland.

By using BetterUHub, you consent to the data practices described in this policy. If you do not agree to these practices, please discontinue the use of our services.

1. Data Controller and Contact Information

BetterUHub acts as the data controller for the information we collect from you. If you have any questions about this policy or your personal data, you can contact us at:

• BetterUHub
• Email: BetterUHub@gmail.com

2. Data We Collect

We collect the following types of personal data from you:

• Personal Information: Name, email address, phone number, physical address, age, gender, and other details you provide when registering or subscribing to our services.
• Health Information: Fitness goals, medical conditions, and other personalized health and nutrition data you may provide while using our platform.
• Technical Data: IP address, browser type, operating system, device information, and browsing behavior on our platform.
• Payment Information: Credit card details and billing information when you make purchases on BetterUHub.
• User-Generated Content: Information you provide in our forums, chats, or when interacting with our support team.

3. How We Use Your Data

We use your data to provide, improve, and personalize our services. This includes:

• Service Delivery: To process your registration, manage your subscriptions, and deliver personalized fitness and nutrition plans.
• Personalization: To tailor your experience on BetterUHub according to your preferences and fitness goals.
• Payment Processing: To process transactions, manage billing, and prevent fraud.
• Communication: To send you updates, newsletters, promotional content, or respond to your inquiries.
• Analytics: To understand user behavior and improve our platform functionality.
• Legal Compliance: To comply with our legal obligations under Swiss law, GDPR, or other applicable regulations.

4. Legal Bases for Processing

We process your personal data based on the following legal bases under GDPR and Swiss law:

• Consent: You have given your clear consent for us to process your personal data for specific purposes (e.g., personalized fitness programs).
• Contractual Obligation: Processing is necessary for the performance of a contract (e.g., delivering your subscription services).
• Legal Obligation: We must process data to comply with legal obligations.
• Legitimate Interests: We process your data to provide, secure, and improve our services in a way that does not override your rights and freedoms.

5. Sharing Your Data

We may share your data with third parties in the following circumstances:

• Service Providers: We may share your data with third-party vendors (e.g., payment processors, hosting services) who assist in delivering our services.
• Legal Requirements: We may disclose your data to comply with legal obligations, respond to lawful requests, or protect the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a new entity.
• Analytics and Marketing: We may share anonymized data with analytics providers to improve our platform.

We ensure that any third parties that receive your data are subject to confidentiality agreements and data protection standards that comply with GDPR and Swiss regulations.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or for as long as required by law. After this period, we will securely delete or anonymize your data.

7. Your Rights

Under GDPR and Swiss law, you have the following rights regarding your personal data:

• Right to Access: You can request access to your personal data and information on how we process it.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request the deletion of your personal data, subject to legal requirements.
• Right to Restriction: You can request the limitation of how we process your data.
• Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your data for marketing or other legitimate purposes.
• Right to Withdraw Consent: If we rely on your consent to process your data, you may withdraw it at any time.

To exercise these rights, please contact us at [Insert Contact Email].

8. Data Security

We take the security of your personal data seriously and use a variety of technical, administrative, and physical safeguards to protect it. This includes encryption, access controls, and regular audits of our systems.

9. International Data Transfers

As BetterUHub operates globally, your data may be transferred to countries outside the European Economic Area (EEA). We ensure that any transfers are made under appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on BetterUHub. These technologies help us understand user behavior, personalize content, and target advertising. You can manage your cookie preferences through your browser settings.

For more information, please refer to our [Cookie Policy].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on our website and notify you by email if necessary. The date of the last update will be indicated at the top of this page.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

• BetterUHub
• Email: BetterUHub@gmail.com